Providers

In the Spotlight

Banner Health Innovates with Lifelink Systems to Enable Virtual Waiting Rooms for Telehealth and In-Person Appointments

Conversational mobile technology supports COVID-19 social distancing guidelines and allows patients to safely access care across network of 1500 physicians.

Digital Front Door

Today’s patients prefer online convenience and speed over phone calls and long holds. Mobile chatbots that can guide patients to the right care, 24/7, are key. Lifelink Systems offers out-of-the-box conversational engagement solutions for:

Find a Doctor
Request an Appointment
Self Scheduling

Clinical Intake & Prep

Manual, paper-based patient intake is slow and exhausting. Lifelink Systems chatbots make it easy for patients to prepare in advance of visits, ensuring clinic time is productive and efficient.

Screening and Triage
Virtual Waiting Room
Procedure Prep

Emergency Department Concierge

Patients spend less than 5% of their time in the Emergency Department with a provider. Lifelink Systems digital assistants educate and update millions of patients throughout their ED visits to improve patient satisfaction and drive better outcomes.

Pre-visit Check-in
Waiting Room Updates
Diagnostic ETAs
Discharge and Referrals

Perioperative

Poorly prepared surgical patients increase delays, costs, and readmissions. Lifelink Systems digital assistants engage patients before and after procedures, using smart conversations to ensure patients follow their care plans, arrive on time, and follow post-op guidelines.

Prior Authorization and Benefits Verification
Pre-op Prep and Appointment Reminders
Post-op Plan Adherence

Referral Management

Patient referrals are difficult to execute and expensive to coordinate. Lifelink Systems chatbots help patients find the right providers and set their follow up appointments quickly and efficiently.

Emergency Department to Primary Care
Primary Care to Specialists
One-click Scheduling